AT Broadband shall provide information given by its users with its partners or subsidiary firms who work with us and are bound by confidentiality agreements. Sharing such information helps us get in contact with our existing and new users with offers. lt also helps us prevent or take action on those violating AT Broadband terms and condition
CUSTOMER ABUSE POLICY
AT Broadband we take pride in our customer service. Company employees are trained to treat customers with utmost politeness, courtesy and respect in every interaction they have with them. This process is further reassured through continuous training & monitoring. Despite our best efforts, in exceptional circumstances,like environmental factors, systems downtime, cable cuts our services may be impacted for short durations and it’s our motto to minimize such circumstances to the best of our ability.
We expect our customers to respect and be courteous to our employees, we requests the customers to desist from resorting to hostile and abusive behavior. ln such unlikely circumstances by the customers, company reserves its right to take all such steps that may be deemed fit including, disconnection of service,initiating legal proceedings of civil and criminal in nature.
AT Broadband trademark and logo may not be used without prior written consent from AT Broadband and shall not be used to cause confusion or profit from using the site, logo or the company name.
AT Broadband reserves the right, at its sole discretion, to make changes to any and all sections of the Terms and Conditions. Due to its policy of updating users are encouraged to visit www.atbroadband.in .You should read these Terms from time to time because such revised Terms shall be binding on you.
AT Broadband FTTH services is liable for disconnection partially or otherwise due to:
a) Changes in the law, rules, regulations or orders, direction, notifications etc by the Authorities. b) Physical obstruction, geographic, topographic, hydrological, meteorological and other causes of cable interference or faults in other Network of International Carrier to which the Network is connection.
c) Any discrepancies / wrong particulars provided by the Subscriber.
The validity, construction and performances of terms and conditions herein shall be governed by and interpreted in accordance with prevailing laws. AT Broadband and Subscriber agree to submit to the exclusive jurisdiction of the Delhi Courts.
I hereby undertake that I will fully abide by Indian Copyright Act, 1994 as amended from time to time. l will not include in Pilferage / copy of the content etc as prohibited by the law. In the event of such violation and or criminal action may instituted for injunction, actual damages (including infringer’s profit) etc.
The customer is required to fully comply with the provisions of the lndian Telegraphic Act, 1885 and Information Technology (IT) Act, 2009 & the Indian Telegraphic Rules made there under and any amendments replacements made there to from time to time.
I / we have read and understood the terms and conditions provided overleaf and acknowledge that the tariff plan selected, and I/ WE agree to be bound by the same. I/ We agree to abide by the provisions of AT Broadband and there under and as also amendments as may be made from time to time to these rules in so far as they relate to the services. I/ We hereby declare and confirm that the above information provided by me/ us is / are totally correct and true in every respect.